As a small business, we work hard every day at Bud Clary Auburn Volkswagen to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.
The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.
We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.
Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.
Thanks for your nice service. I always trust the Volkswagan. Will visit your office if I need. AC
I had great service, communication, and was fine in less time than expected. Thank you!
They are very organized, friendly staff...I trust them with my car. Their service is fast..
Everything went good. Only constructive criticism I would have is to clean the cars on the lot. They are brand new cars that are dirty.
The dealership was nice, clean and the people were friendly. I had made a previous inquiry about a vehicle and they responded immediately, and followed up with a phone call. I set up an appointment via text and phone call. I advise Michael that I might show up early once I retrieved my vehicle. Once I retrieve my vehicle I ended up driving straight to the dealership to go get the vehicle Michael had sent me a video of previously. Upon my arrival Michael was not there because I showed up unannounced and somebody paged him to let him know ...
It's great to have a place I trust to service my car. Thank you!
Lindzy was great and made sure my tire was fixed and ready to go as promised
I am a very happy customer and would like express my thanks to the entire team at Bob Clary Volkswagen! Especially to Gabriel Phillips. He was so helpful knowledgeable and polite provided excellent service. Addressed my concerns questions, and went over and above to help me select the perfect vehicle. A huge thank you to the whole team! Aniko V.
I love my VW and hope it will be with me for another 147,000 mi. The Service Team @ Auburn VW is Excellent.
I drove off the lot in a new 2023 Tiguan, feeling 100 percent confident in my decision to purchase from Bud Clary Auburn Volkswagen. From start to finish, my whole experience was perfect. The team there is absolutely incredible! We did not feel pressured, they were honest and forthcoming, and very personable. I worked with Michael, Kevin, and Loren through the journey of purchasing my vehicle, and I could not have asked for more incredible individuals to help me. I would recommend this dealership to anyone in the market to purchase a new vehicle.
Pleasant staff, not pushy salesmen. Everyone worked together as a team. Made the car buying process smooth.
We had a wonderful experience buying an Atlas today. Ryan Dickinson, Kevin and Loren were great to work with. They were knowledgeable, helpful, thoughtful, honest and enjoyable to work with. They treated us like family! Anyone who wants to be treated well and have a stress free car buying experience we highly recommend them.
I called several times and was put into voicemail with no human contact. I called again and talked to the front desk and they put me back in service where I was put into another voicemail. Never got a callback. Called again talk to the front desk and they patched me to service and got things going.
Friendly, straightforward process that made buying a car easy and very pleasant! Highly recommend!!! You won’t be disappointed! ♥️
Michael and Kevin was so helpful and patient! Definitely will come back in the future!!!
Bud Clary were friendly, responsive and eager not just to sell a car but to get me the car I wanted at a price competitive or better than other dealers in the area. Really grateful for all their care, flexibility and expertise! Also, great selection!
Working with Buck was an absolute pleasure. He helped me find the exact right car for our son within the budget that we needed. Transaction was quick and easy. Thanks Buck!
Quick turn around and response times. Riley was a super duper rock star! Thanks all!
Yahya was so wonderful to work with in the purchase of my ID4. He was knowledgeable, conscience of my time, and so kind. I had my 9 yr old daughter with me and we were both hungry so Yahya even bought us lunch! Above and beyond! Hands down, the best car buying experience of my life.
Such a smooth process with Michael! He was very friendly, and answered all of our questions over and over again when I needed it! And not to mention, Kevin was great in the finance department, and I really feel that I can go to him with whatever kind of need I need for my car!
Super easy, amazing price, absolutely made me feel like I was buying from a friend. You have without a doubt taken the sting out of buying a car. Thanks for making this easy!
Since I went to the wrong dealership I was treated no differently than if I had an appointment. I needed more work than expected and they were great getting it done. They even parked my car out front so I didn’t have to walk far. He noticed I was using a cane and treated me with kindness. Thank you 😊
The sales people make fair market value offers for new vehicles and trade-ins up front. No need to haggle. No running back and forth to sales manager. Just no silly dealer games. Great orientation to new vehicles after purchase. We have purchased four VW’s from this dealer, and the experience has been great each time. (We live 140 miles away.)
The staff are very nice, friendly and helpful. They helped me in a crisis. Thank you.
The service department has really stepped it up. Great advisors; particularly Myra. She was wonderful to work with. Very straight forward and super friendly.
They got me in promptly, allowed me to pick the services I wanted with only a couple of recommendations, but it was a no pressure scenario which was pleasant for a change. They quoted me a fair price and did a good job completing the work close to the estimate time. Big improvement over my last visit. Start to let The VW culture show through Bud Clary group and that’s a good thing especially for us long time VW owners.
Excellent environment. The employees were the least pushy sales people I’ve ever had the privilege of buying from. While still doing their jobs to sell vehicles, they were pleasantly transparent about all the numbers which enabled me to make an informed decision about my potential purchase.
Everyone one I dealt with were fantastic, had a great experience dealing with Gabe and Kevin, very efficient and friendly. I really appreciated the video updates, Gabe kept me informed of the whole process of what was happening. I highly recommend purchasing a car from Bud Clary VW.
Everyone was professional and easy to work with. They are able to answer all my question and meet my expectations.
I recently had the yearly inspection of my EV. I had expected to pay hundreds of dollars. My car passed the inspection...they found nothing and charged me $0 dollars. Last year I took my car to Kirkland and had the same results and was charged hundreds of dollars for the same results. Needless to say I won't be going Kirkland to be overcharged. Instead I'll be having my car serviced at for all my future needs. Excellent honest service and people.
Good service,friendly sales man. I received very good service . Thank you very much for get the new car
They got done with the task I needed them to do, which was an oil change and rotation.
I had a great experience buying my car at Auburn VW 4 years ago and I continue to get great quality when I bring it in for servicing.
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We just purchased a used car from Bud Clary Volkswagen and had an amazing experience. First everyone we dealt with was very friendly and we didn’t get any of the typical used car pressure tactics. We really loved working with Yahya and want to say what a fantastic person he is. Our normal expectations is to spend all day fighting for a good deal. We felt that Yahya really wanted us to get the best deal and was able to get us a head start on the buying process online after let us test drive the car late on ...
Kerstain Terry was outstanding! She made sure to get me everything I needed done before my move back across country and made sure I wasn’t going to get charged or have anything done that was unnecessary. Very friendly as well!
Great Service….,,,,,, Special Thanks to the VW Parts Dept. Rebecca and her team are Outstanding. I will return when my vehicle needs service. Al
Couldn't ask for any better serovice. Only complaint was cold coffee but,hey it was late in the afternoon:-).
Courteous, efficient, quality service. However, I don't like the new practice of charging a 3% fee when using credit card, and using the alternative of a debit card is not desired. Maybe we're back to writing checks.
The service team was communicative and done on time. Very friendly team and dealership. Highly recommend them
Print helpful service - with a smile. Kept me informed of progress and also of charges
Salesperson Mike Yule was amazing. The overall experience will bring me back for another vehicle in the future. Thank you, Bud Clary Auburn VW.
Very friendly, professional and helpful. Kept in touch with progress via text messages. Have always taken my car there and will continue to do so.
Super comfortable the whole time and made care buying an ease. Very transparent about the whole process!
Expertly done in rime predicted. Thorough inspection All costs clearly stated. Personable and friendly staff
Last spring we had our 03 Jetta TDI in for major service with the pre dealership conversion team. While we thought everything was taken care of at the time one very important item was missed. Last month the tensioner for the serpentine belt broke, which had us very confused, as that and the serpentine belt should have been done then. Turns out it was missed, and we didn't catch it. So, upon contacting the dealer thinking it was replaced, but finding out not, the service manager went above and beyond to help us get our daily runner fixed and back ...
This is the 5th car that I have leased and I have always been treated fairly. Very happy customer.
I came in today to trade in my Volkswagen Jetta GLI that I bought from this dealership last year, and once again nothing but smooth sailing with this dealership. Came in with my old car and left with my new car within 1-2 hours. Will for sure return to this dealership for future trade ins and purchases.
30k mile tune up was more than I expected it to be. Not sure why an estimated cost couldn’t have been shared with me at the time of scheduling.
From being welcomed in when we were starting our new car search, to driving off the lot in our new Volkswagen, we were treated like family. I cannot recommend this dealership enough!
Awesome, not pushy at all, clearly know what theyre doing. Great service, and huge help
Very friendly and professional. Service was fast and they checked all issues I needed. No hidden costs. Definitely will be a return customer
The employee I worked with was very pleasant and professional and walked me to my car when it was ready.
I unfortunately did not get the opportunity to purchase my car from this dealership but working with Brian was the best experience I had of all of the dealerships I went to (which was alot probably close to 10 dealerships) he was not pushy he was honest, informative and most of all very respectful. The car I decided on was a 2022 atlas in the highest trim package so unfortunately it was just a really difficult car to find and ended up finding it elsewhere but I would highly highly recommend working with Brian!
Just bought a 2121 Passat, great car, wonderful service from Brian and Loren, highly recommended buying a car at Auburn VW..
This was my second time back to buy a car from Michael, he is the best. There ended up being some major unforseen issues on my second purchase but nothing anyone could prevent. Would recommend Michael to anyone looking for a vehicle, transparency,and some good laughs.
One of the best experience I had. Michael and Dwight helped me with the car. The made my purchase a cake walk. Thanks guys and thanks Volkswagen Auburn. I definitely recommend this showroom.
I live in northern Arizona and needed help on a parts ordering issue, and when I called your parts department and talked to Kyle and I believe the Parts manager, well, I just want to say how impressed I was with the concern and professionalism both displayed and by the way in which they promptly responded to my need. Thanks and Kudos to your Parts department Guys, from AZ.
We went into the dealership with a specific car in mind. We drove the car and afterward there was no pressure and nothing else except continual listening to our needs and what we were wanting next. Brandon was smart, intuitive, supportive and made the entire experience warm and heart-felt, We don't buy cars very often and the service and support was outstanding. Thanks. We will be back.
If you get the chance to visit Auburn VW then ask for EJ. He is the best! I worked with him remotely to purchase a Golf R. I do not live anywhere close to Auburn so I didn't have time to make the drive out to talk to anyone. EJ helped me remotely, answering all my questions and concerns. Once I decided to purchase the car, EJ quickly flagged the car as sold to prevent another salesman from showing the car to someone else on the lot. He sent me all the paperwork overnight, I signed it, sent it ...
Auburn VW is a great place to purchase a vehicle everyone was friendly and easy to get along with no serious pressure from them to purchase a vehicle.
My experience with Auburn VW began with my grandma looking to buy a newer car than she had been driving for for the past fourteen years. She wanted something reliable and something that got better fuel economy. I had just purchased a VW Golf TDI and couldn't stop recommending it to her. She decide that a Jetta was worth a look and a test drive, so I took her to Auburn VW to do just that. We arrived and were greeted by Jack D. He showed us some options and we decided on one of the many Jettas on ...
I was thoroughly impressed with the customer service I received at Auburn Volkswagen today. I just leased my second VW, and the process couldn’t have been any smoother. I was in and out of the doors within an hour and a half. Brad Shores is truly amazing at what he does, from the personal connection to his professionalism he’s an all around great guy to work with. He was able to get me the best possible deal around. I’m truly thankful I was able to work with #bradthevwguy.
Auburn VW has the best staffed parts department I've ever encountered. Zeb is not only a veteran in his trade, but he is an enthusiast as well, which lends greatly to his ability to deliver accurate, fast and overall professional service. He has been helping me source parts for my various VWs for years now, and is always a pleasure to work with. I wouldn't hesitate to get a car from Auburn either, as I finally did this last April. Salesman Mike Yule is an asset. Mike and Mary both took very good care of me, and got ...
I bought a 2014 Passat from Josh Hawes. I called about this particular car. I saw it advertised on their website. Josh made sure the car was ready for viewing when I arrived. His knowledge of this Passat, and all of the inventory on their lot is flawless. He goes beyond to make sure you get the the exact car and features you want. You cannot go wrong with Auburn Volkswagen and working with Josh Hawes!
We have purchased a car here and they were extremely accommodating, patient, and stood by their word! I highly recommend this dealership. The service department is helpful and timely, and trade-ins here are a breeze!
I recently sold my car to Auburn Volkswagen. Rickey Peterson was the acquisition specialist. The whole experience was so easy that I could hardly believe it. I listed my car through my bank's online car sales service and was very up front about the car's condition (some light scratches on the exterior). The best quote came from Auburn Volkswagen. When I took the car in to be inspected, Rickey had the paperwork ready, there was zero haggling, and he honored the quote to the dollar. The whole process took about 20 minutes. I've never had such a stress-free ...
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3109 Auburn Way North • Auburn, WA 98002Get Directions
Open Today! Sales: 9am-8pm
Open Today! Service: 7:30am-6pm
Open Today! Parts: 7:30am-6pm