Customer Testimonials
We had a great experience selling our car to Bud Clary. They made a competitive offer when we listed our cars and quickly had paperwork ready for a quick transaction! Santiago and team were incredibly easy to deal with and made this a complete no hassle situation!
Came to buy spark plugs and had the BEST experience! Josh Cilley in the parts department is my new favorite person, I will be buying all my parts from him✌️🏻
The B.E.S.T. car-buying experience from start to finish! I started by browsing the dealership’s website and sent an inquiry about a vehicle I was interested in. Within an hour, Santiago gave me a call. After I shared the stock number, we scheduled a time to meet and shortly after we hung up, he even sent me a personalized video of the car, which was a great touch. My plans shifted, so my husband and I arrived at the dealership about an hour earlier than expected. Santiago was assisting another customer at the time, but we didn’...
One of the easiest, fastest, strait forward car buying experiences I have experienced. Most of it was done online. The salesman I dealt with, Kevin King, was more than delightful to work with. I have a less than desirable credit score, but Mr. King went to bat for me and got me into the vehicle I wanted with no money down, no trade in. He was extremely personable and I can only dream of having the worldly experience he has. Kevin, thank you again for treating me as if I had the best credit ever, buying the most expensive vehicle ...
Process was super easy and quick! Santiago was fantastic to work with. Made the process so easy! Totally recommend doing as much online as possible so you are prepared!
Dealerships are notorious for making promises and not being able to deliver… Mike made promises and delivered, above and beyond service. The entire team was a joy to be around and just an overall great environment there at Bud Clary VW. They got me in and out in a time crunch, in the car I wanted! Thanks guys!
Channing made trading in my car super simple and I had an overall great experience. 10/10 recommend!!
First class service and fast expedition of documentation from Kevin. The vehicles are also top quality. Overall experience was very satisfactory👌
Had an awesome experience at Bud Clary Volkswagen thanks to Channing! He was incredibly helpful, made sure I got the right price, and was genuinely great to talk to throughout the whole process. Super friendly, no pressure, and just an all-around good guy. Also, huge shoutout to Danny from finance — he made the paperwork part surprisingly quick and easy, which is rare. The whole team made the process smooth and stress-free. Highly recommend working with Channing if you’re in the market for a new ride!
Kevin is a wonderful guy ,Excellent customer service…Polite and friendly too ,he answered all my questions professionally and guided me the whole process, Andrew at the financial department is a gem too..Good Job team
Channing is fantastic to work with. We talked cars, kids, family and most of all he listened to what I wanted. I appreciate all of his hard work and the team at Bud Clary. Definitely one of my best experiences buying a car. ✌🏽 ❤️💛💚
Sales team was wonderful. Kevin K. Was a pleasure, highly recommend. Mike is very knowledgeable, got my requests, lined it all up and worked a deal out to get my new car. Very happy.
Jayden was super knowledgeable & awesome during my visit & purchase of my VW 🤩🤩🤩🤩
Channing was great to work with, low pressure and very helpful. Thanks!
Shout out Changing He was very very Help Ful and courteous he got me into a 2024 Volkswagen tiguan My first brand new CAR
I had a great car buying experience with Kevin and Jayden! Kevin was extremely knowledgeable about all things VW and both provided excellent customer service. They negotiated fairly which made for my best car buying experience yet! Highly recommend!
I just completed my purchase at Bud Clary and over the three day process they stayed so very calm informative and helpful! I didn’t fully understand interest /payments/ loan etc and Mike spent so much time explaining every detail to me. Santiago went above and beyond to find me a car that checked all of my boxes, in my price range and worked with our crazy time constraints to show us everything and get the deal done. When I was nervous they took the time, multiple times to make sure I fully understood what I was signing up for. ...
Our experience with Mike Claggett and Kevin King was fantastic from start to finish, easily the best car buying experience we have ever had!
Kevin Kingara was GREAT! Super sweet, straight forward and honest. We are very pleased with our new truck and definitely recommend Kevin. Manager Mike was also really great. The culture and working environment at Bud Clary is truly unlike any Ive ever experienced before when visiting a car dealership.
Great service by Santiago he be very helpful and went above and beyond to help me secure a great family car at an affordable price rate. Highly recommend to everyone to go meet Santiago for any questions or any vehicle needs
Santiago was amazing. He went above and beyond to make sure we left with something we loved! Very pleased to work with him!!
Santiago helped us today with our Volkswagen purchase. He was super helpful and informative, and patient with us bringing our two kids in with us. If you plan to buy your new car at Bud Clary, ask for Santiago!
Santiago was a great help in getting our first car will most definitely be back to visit again.
Kevin made my vehicle purchase seamless. He was attentive, professional, and personable during the communication leading up to my arrival to the dealership as well as during the purchase process. Finance was just as good. I would highly recommend anyone to use Bud Clary VW. Thank you to you both.
Jayden was great. He went across the street to retrieve a car for us and took us on a nice test drive. We came back and started working it all out and we were joined by Santiago. The two of them stayed with us through the whole long process and it really felt like they had to stay late. But they were fun and helpful and encouraging, and we appreciated their efforts very much. They worked hard for us!
From the moment I’ve walked in it felt like being surrounded by the best friends. Kevin Bender is someone who every car dealer should learn “Business” from. He has delivered on all of his promises given to me over the phone without trying to hassle me ones. Thanks to him, the time spent in VW Puyallup was one great experience.
Jayden was so helpful and fun to work with! He is very thorough and knowledgeable about the cars that he has shown us. He was able to answer all of our questions and easy to talk to. Thank you so much Jayden! I’ll definitely go to him for my next car. 😁
In service. Derek is amazing, always gives best service and great deal. Just sales team there is no communication or simple smiles or greeting, offer for test drive! New EV van is great looking, I wanted to drive one and compare to my Tesla.
The sales team was really good. They didn't try to pressure me into buying a car I didn't want. The customer service was friendly and helpful. Jayden and Kevin Kingara worked together really well. Even though it was only Jayden's third or fourth day, he took me on the test drive and was easy to talk to. Then I met Kevin, his trainer. Kevin knows a lot about cars, especially Volkswagens and Audis. You can ask him anything about a VW, and he'll know the answer. Mike, one of the managers, was also very helpful. If ...
Had a wonderful experience buying a used VW GTI with a manual transmission. A rare find. Because I was on a business trip, Kevin held the car for us. Super happy with the purchase and Kevin was wonderful to work with.
Most helpful sales people I have dealt with in a long time. Gave us advice and guidance as a first time buyer. Santiago and Mike couldn’t have been kinder. Come here!
Santiago was hands down amazing, very personable good sales man! Same with Mike good guys
Santiago was so great amazing customer service🕺🏻
Jayden helped a lot, and got the car my sister needed. ❤️
Santiago is such a responsive manager! He went above expectations for sending me information on available vehicles and confirmed he would do his best to find the specs I want. He made our interaction easy and enjoyable.
Jimmy was amazing! We did the deal over the phone due to distance and made a deal same day. Professional, quick turnaround to inquiries and a competitive trade in offer. Drove in and left same day! Thank you Jimmy and Budclay. Highly recommended.
Love my car and I mean everything really went good thanks again
Excellent service.
Michael Claggett directed me to the perfect SUV and had Kevin K assist me with the sale. Andrew also helped me with the financing. All three were amazing, helpful, and listened to me. My time is short and they made the process very seamless. I purchased a VW Atlas peak edition and the family loves it. I will recommend the dealership and individuals that assisted me. Cheers,
Stopped by Bud Clary Auburn Volkswagen this morning to drop-off a Toyota Tundra that was auctioned via CarSolve.com and found everyone to be noticeably pleasant. Kevin processed the paperwork in a professionally prompt, but not rushed, manner. All-said, Kevin represented the dealership in a fashion that is refreshing to see and to deal with. I recommend Bud Clary Auburn Volkswagen to anyone looking for their next vehicle! Oh, and Becky, the receptionist, was also very friendly and helpful.
Very helpful and courteous service today.everything was explained to my satisfaction and the service was prompt.
I visited Bud Clary Volkswagon to look at a Toyota FJ Cruiser. We ended up not buying one from them, but our experience was pleasant. Santiago answered our inquiry and showed us the vehicle. He was pleasant to deal with, and overall, it was a good experience.
Jimmy is top notch professional. Quick responses, team work, and made a deal hassle-free. Highly recommend. Easiest car buying process i have had. Thank you!!!
Thanks to Santiago and Kevin for great customer I recommend this guys
Jaden was amazing and super thoughtful. Andy in finance came to me to sign some forms. Everyone we interacted with was kind and energetic. I would definitely recommend Bud Clary of Auburn Volkswagen. Thank you to everyone who worked with me.
KEVIN was wonderful! He really fought for me in getting this car. He was so kind and genuine in this whole deal. This was my first experience buying a car as I just finished college last week! Yay! I’m so happy I picked this place. I want to say that Peter was also wonderful.
Great staff to work with, they know the product well and helped in the process as to the one that work for me.
This dealership made my car buying experience amazing, wonderful, quick and easy. After weeks of trying to buy local to where I live, I tried searching in Seattle area. Found the vehicle I have been looking for, and the staff at this dealership made it a very welcoming experience. Provided videos of the vehicle before traveling to see it. The vehicle was everything I wanted and then some. Kevin went hard to work on figuring out financing and navigating the sale. The finance gentleman had a hiccup happen but was able to work things out in a way that allowed ...
Santiago helped me secure my brand new 24 Tiguan SE, very helpful, knowledgeable, and willing to work with me. I appreciated all the help and look forward to driving my new vehicle home. Great place to purchase a vehicle.
Great deal and wonderful customer service
Me and my wife purchased our new Atlas with the help of Santiago, Jimmy, & Mike. They've provided us with exceptional service in our new car shopping experience!
If I could give this company 100 stars I would! Everyone here has been so helpful mostly Mike, Santiago, Jimmy and Peter. Very caring to fit our needs. If you need a good car dealership that values you and your needs this is the place to come. Thank you to everyone here for being so great! You’re awesome! If I had any questions I always felt like they were always easy to reach and available to answer my question. Don’t go to another car dealership here is the place!!!!
Kevin was awesome to work with, made the whole process of buying quick and easy. Would definitely recommend him to anyone wanting to buy any car from this dealership.
Dare I say this is an actual honest car dealership?? I worked with salesman Santiago and sales manager Mike to resolve an issue with a car I bought from them last year. I fully expected them to blow me off, but they went above and beyond to help me solve the problem. They were so enjoyable to work with. I wouldn’t hesitate to buy another car from them in the future. Highly recommend this dealership!
Kevin king was great.
We stopped by Auburn VW to check out a couple of cars my wife and I were considering purchasing. Kevin .K, our sales representative, was fantastic to work with—friendly, knowledgeable, and honest. He took the time to answer all our questions and made the entire process smooth and hassle-free. Thanks to his professionalism and transparency, we drove away in the car we wanted with zero stress. It was truly an excellent experience, and I highly recommend working with Kevin.K if you're in the market for a new vehicle!
(Translated by Google) An exceptional experience at the dealership. From the moment I walked in, the service was impeccable: friendliness, professionalism and attention to every detail. Santiago stood out for his personalized treatment, resolving all my questions and helping me find exactly what I needed. Without a doubt, a highly recommended place for those looking for first-class care. (Original) Una experiencia excepcional en el concesionario. Desde el momento en que entré, el servicio fue impecable: amabilidad, profesionalismo y atención a cada detalle. Santiago destacó por su trato personalizado, resolviendo todas mis dudas y ayudándome a encontrar exactamente lo ...
I'm so happy! I just bought a new gti here at an unbelievable price. A special thanks to Santiago, who patiently answered my questions, and stayed with me through the whole process. I appreciate you being low pressure. You're an excellent salesperson!
Bought a used toyota tacoma here in 2025. Kevin and Mike were friendly, professional, and willing to work out a deal.
Our Sales Consultant, Kevin Kingara, did an amazing job during our sales process. He clearly embodies the Auburn VW core values of accountability, honesty, and integrity. Throughout the purchase experience, he and his team truly delivered an experience that exceeded our expectations and gave us confidence that our new Atlas is the right decision for our new (and growing) family. Highly recommend this team and the products they’re selling to anyone looking to make a vehicle purchase.
I had a great experience and am very happy with the considerate service and great price! I love my ID4 and was happy to get the EV tax credit immediately to lower the total cost of the vehicle!
Kevin was great! We were referred to Auburn Volkswagen and Kevin and his team took great care of my wife and I. Even staying late to make the deal happen! Highly recommend!
Came to view a 2024 Volkswagen Atlas with my girlfriend as we are a growing family of 3 to 4 and Kevin took care of everything!! Quick, easy process, very knowledgeable and personable. Great personality and went above and beyond to get us the payments we were hoping for. Would highly recommend. Santiago his team member also is who started us on the process answering a bunch of questions and giving us great videos days prior to our arrival 👍🏾
I bought a 2024 Atlas Cross Sport from Sanitago. It was such a great and fast experience. Santiago was very easy going and made the process of purchasing my first volkswagon wonderful. Loren (Customer Relations) was super insightful and knew so much about my car! He did an amazing job teaching me all about my new cars features and made it known that he is available to answer any of my questions anytime. I felt like I was talking to a friend the whole time. Andy from finance was also great. He made the process fast and easygoing. Overall, my experience ...
Carlos is one of the nicest & honest guys I've met at a dealership. Carlos was able to give me all the information on the vehicle. He even took a step further to make a video. He was able to give me a preview of the vehicle i was intrested in before showing up. He put me at ease since I had to make a 3 hour drive. Carlos made the whole vehicle purchase painless. I highly recommend Carlos for your vehicle needs at Bud Clary Volkswagen.
My entire experience from start to finish was beyond excellent with the staff at Bud Clary VW. Brock was extremely patient and informative, which made the “shopping” aspect of the day easy and enjoyable. Mike was just as amazing… overseeing the process and making sure I was being taken care of every step of the way. Even in finance, Sammi was personable, efficient, and informative which made the buying process ( which is usually the worst after an already long day) flow seamlessly. I will definitely be back to do business with them and won’t hesitate to send my friends ...
Andrew and the sales manager Mike were great to work with! They assisted me with the details of my lease and were very kind and helpful - highly recommend!
Kevin Kingara was so incredibly helpful to find us a car with our price range and specs. The process was so incredibly easy and painless. I will be recommending him and this location.
I had an amazing experience at Bud Clary and wanted to express my gratitude to the dealership, especially to Santiago and Kevin! They went above and beyond to help me find the perfect car. Thanks to their patience and expertise, I was able to drive off with a 2013 Ford Fusion Energi, and I couldn't be happier. Santiago was incredibly knowledgeable, walking me through all the details, while Kevin made sure the process was seamless. Their customer service truly exceeded my expectations. Thank you, Bud Clary, for such a great experience! I'll definitely be recommending you to others.
Andrew Elliott was awesome! He helped get me into the right vehicle in a timely manner, thank you! I strongly suggest that if your in the market for a new car, head down to bud clary VW and visit Andrew and the team!
Santiago made miracles happen when I went to VW to learn about the process of buying my first car. Really, I didn't expect to be approved for anything as I'm 21, so when I signed the papers for a 2022 Nissan Leaf and drove it off the lot with my partner the same night I was awestruck. Thank you so much both Santiago and the whole VW dealership as a whole for making this possible <3 they're incredible
(Translated by Google) I give 5 stars to Santiago, because he served us extremely well, he is patient, he takes the time to serve us and gives you the time to choose what you need. I was looking for something special for my daughter's birthday and her first car, so with your help we were able to find the perfect gift. I recommend both him, to serve you, and the establishment to buy since they have very good prices and variety of cars. (Original) Doy 5 estrellas a Santiago, porque nos atendió excelentemente bien, tiene paciencia, se toma el tiempo para ...
I purchased a used 2021 ID.4 from Bud Clary on Friday December 20th. It was the worst customer experience I have had with any company. Issues before delivery: I paid for the car on a Friday and was told the car would be delivered the following Monday after being detailed and having an open “stop-sale” safety recall addressed. I took that Monday off from work to receive the car. Called t 10:45sm to check on status after being told I would be called first thing. Finally around 2:30pm afternoon I was told the recall parts hadn’t arrived but were expected ...
Brock and Alex were very helpful with helping me find a car. I was able to do a test drive no problem and received a lot of information about the vehicle and the services Bud Clary offers. The shop was busy the day I arrived, so setting up financing took a little longer than normal, but all in all, the service was great and I believe I got a great deal for the Ford I purchased.
Kevin Kingara helped us purchase a used Volkswagen Atlas! He was very fair, friendly, and helpful!
Santiago sold me my car and let me tell y'all something he really took very good care of me was fast had me in and out in a brand new car of my liking this is the best place to buy a car if you don't want to be beat
Had one of the easiest car buying experiences ever with Kevin. We were in and out in less than 2 hours.
On the sport of the moment I reached out to the sales team at Bud Clary VW, and by luck, Andrew took on my request, walked me through the process, with transparency and no nonsense. I could be happier with Andrew’s Customer Obsession, the next day after the deal was complete I realized left my sunglasses in my trades vehicle. Andrew not only found them but met me the next day to ensure all was well. Great Dealership and Great Experience. Thanks Andrew.
Kevin K. made our car buying experience quick and successful! Thank you!
A great experience, your staff Carlos was professional and well informed. At some point I became impatient but he hastened and made the experience worthwhile. Thank you Carlos
This place was amazing! Kevin B. helped me pick out my 24 Tiguan and I’m absolutely in love with it. He was extremely knowledgeable about all their vehicles, and helped me pick one based on my needs and wishlist. The customer service was excellent all through the process. I really liked that they took their time with me and made sure I understood everything throughout the process. I would absolutely recommend coming here to purchase a vehicle and if you have the chance to speak with Kevin B. you should.
I had a pretty good experience purchasing my new vehicle from this location. The sale clerks were kind and accommodating, and were entirely transparent with the details of any vehicles that you're interested in viewing.
Awesome and customized sales process. Quick and reasonably priced financing deal from their vast network of bankers/consumer finance companies. Very satisfied with my 2nd purchase here. Thanks Team Budclary Auburn!
Working with Brock at Bud Clary was a fantastic experience! He was straightforward, transparent, and made the entire process smooth without any pressure. We traded in our Honda Civic for a 2024 Tiguan, and Brock provided all the information we needed to make an informed decision. Highly recommend him for anyone looking for a stress-free car-buying experience!
Brock was awesome to work with! Super easy going and added no pressure to the process. He was knowledgable and friendly. The best car buying experience I’ve had.
Frankie helped me out getting my CR-V hybrid! Very helpful!
Santiago is a good guy. He has few words which is nice. He smiles and makes sincere eye contact, which was proven to be true in the amount of care and effort he provided from start to finish. My wife and I are restarting from the beginning financially; and as a result we found our options were limited; and the other reputable dealers nearby were unable to get us situated. On the day of signing, Santiago came into the dealership on his day off and spent 6 hours ensuring our unique situation was handled with the utmost respect for our dignity ...
Had a great purchase with Santiago’. After talking to him he sent him doing a video of car came the next day test drove. Bought the car the same day.Will be back for next purchase. Bought a Range Rover in perfect condition.
Went to a bunch of dealerships while car shopping as a single mom on a budget. This places specifically warrants a 5 star review because of my sales person, Andrew Elliot. There was no pressure to make a purchase, no trying to up sell, not trying to talk me out of my budget, etc. He was respectful, professional, and answered or researched answers to all my questions. Other dealerships I went to had pushy sales people that did not listen to my needs. I can’t speak to other sales people here, but I would buy another vehicle from Andrew because ...
Bought a Golf R and the experience was great throughout the buying process. Kevin and team were great in getting the price I wanted for the Golf and my trade in as well. Kevin was great in getting the info on the specs and vid of the car before purchase. Would not hesitate in buying from dealership again.
Andrew was prompt and forthright with all communication. He was very knowledgeable about the car I was interested in.
Andrew was fantastic to work with! From the initial inquiry to completing the sale, he was a consummate professional. The negotiation was fair and I felt like I got a good deal. Thanks Andrew and that team at Bud Clary for my new ride!
Did my recall and daisy got me checked in quickly and updated me promptly when service was done.
Overall a good experience. Purchased a new 2024 VW Atlas Cross Sport. I communicated with our salesperson Andrew prior to going to the dealership and he gave a accurate estimate of the value of our trade in. Went to the dealership and the new vehicle was already up front. Andrew gave us a quick run down of the vehicle and went for a test drive. They appraised our trade in and gave us the number we had discussed. The only reason I did not give five star is some of the things they try to slide into the contract. VIN Glass ...
⭐⭐⭐⭐⭐ We had an amazing experience at Bud Clary VW of Auburn! After doing some research and taking advantage of year-end deals, my mom Janie traded her 2017 Tiguan for a beautiful, brand-new white Tiguan with only 8 miles on it. The selection was fantastic—they had one in every color and option, which made the process so much easier. Our salesmen, both coincidentally named Kevin, were great to work with! We chatted through the holidays, made an appointment, and everything was super smooth. They were very conscious of our time, especially since we drove up from Hoodsport. Loren in sales/leasing shared ...
I recently bought my first car from Bud Clary Auburn Volkswagen on December 30, 2024 and the whole team and staff went above and beyond for me!!! Kevin Bender was my salesman and he made this experience an unforgettable one telling me what I needed to know and giving some suggestions. The General Sales Manager, Mike, fought so hard for me to get approved for my 2023 VW Taos when it seemed like I would not get approved and I was very grateful for that. The rest of the team was Andy, another guy named Kevin, and Loren were all extremely welcoming and ...
Really appreciate Frankie working with me to get a really good deal. Five stars all the way. This is my second car I’ve purchased at this dealer.
Just bought my daughter a car from Kevin. Great person zero pressure. Told him what I was looking for and he delivered. I highly recommend if you are looking for a new or used vehicle
ask for daisy and rachel ! they make coming to the dealer so smooth and easy !